Managing Challenging Behaviour

Service Description

This course is designed to support organisations in achieving excellence under the latest Ofsted and CQC frameworks, particularly within the Behaviour and Attitudes and Personal Development areas. By focusing on restraint reduction and effective behaviour management, the training equips staff with the tools to create safer, more inclusive environments across care and education settings. Key learning areas include: • Understanding the root of challenging behaviour • Enhancing communication skills • Applying de-escalation strategies • Implementing both restrictive and non-restrictive interventions • Using restorative practices to promote positive relationships Whether in schools, residential care, or supported accommodation, this course empowers staff to reduce incidents, avoid exclusions, and build calm, supportive spaces for young people and vulnerable individuals.